Common Questions

When will I get my tracking number?
Tracking numbers are emailed 1-3 business days after your order is processed. If you haven't received one after 3 days, please check your spam folder.

Why is my tracking number not working?
It can take 24-48 hours for the tracking information to update after the carrier first scans the package. If it's been over 48 hours, please contact us.

Need further assistance?
If you have any questions, please contact our support team at support@legacyecom.com and we'll be happy to help.